As a Maid Service Provider, have you ever arrived to a customer's house, you've bid for a particular amount of time, or a specific job, and you get there, and there's additional work needed? What in the world do you do?
All right, now that is a trick concern, because we have set aside a particular quantity of time based on a person's house when we went to bid the preliminary contract? Now, when you get to a consumer's house, and it's actually important to do this in advance, when you get to a customer's home and you're walking through your house with the client. You need to ask the customer about this concern, "Did you just pick up your home before I got here, or is your home usually in this condition? If I give you a rate based upon this condition of your home, when I get here every time to work, I anticipate the house to be in this condition.
If I arrive and there's spaghetti all over the kitchen, or if there are toys all over your home, or there's laundry and things scattered about, there's clutter all over, it's going to take a lot more time than I'm bidding for today. In case I get here and your house is just trashed for whatever reason, and often it takes place, I either need to charge you more of a higher rate, or I need to just get the mess and let that be the cleaning of the day. Which is it?" And let the customer decide. Since the homeowner sometimes will say, "I would rather you get the mess, because sometimes my house is simply a mess, and I do not have time to clean it up." There are other customers that say, "I don't wish to pay money to have you come at your price and pick up my clutter." All right, then from day one, let's accept that when I get here, your home will remain in this condition. You need to have that conversation because if you're showing up now, and the house keeps getting messier and messier, either the nanny has to get the toys, or the client has to get the toys, or the kid whose toys they come from has to pick up the toys.
I do not actually care who it is, because unless they have actually contracted you to get the mess, then that needs to be a conversation that you have with the homeowner, since no one is paying you right now to pick up the clutter, and you have another home to clean up when you're done here. Despite the fact that you're not charging by the hour, you're still working by the hour, due to the fact that we just have many hours in a day. No matter what you're doing, you're in essence working by the hour, since you're investing a few of your time in order to do that job. If you have two or three homes in a day, whether you want to say it or not, it's on a timed schedule.
When the time for that house is up, you can't keep staying and cleaning up, due to the fact that you will lose income from the next home you're supposed to go clean. Does that make good sense? So you do have to have a conversation with the customer, and just say, "Hey, listen. When I bid the task, your home was in this condition, and now that I've arrived, always there's extra clutter. It's taking time that I do not have.
I did not spending plan the clutter time into the task and the rate that I provided you. Now, a lot of individuals when you provide them the option, they don't desire to pay the extra money, due to the fact that home cleaning is not inexpensive, and they can cheaply pick up their own toys, or teach their kids to put things away philadelphia house cleaning service after they're done. It is a found out skill, and it's something a parent can find out and teach their children, and their children can discover it without the moms and dads having to pay the house cleaner that additional money.
It's an offensive conversation. "Your home is a mess, you employed me. I'm here, I brought options. I need to help you, you require to assist me understand what those services are. In between the two people, we can probably come up with some truly excellent solutions for your house." But the two of you have to choose that. Anyhow, all the best with that.
Till next time, leave the world cleaner than when you found it.
About Maid Service Direct
Maid Service Direct is Philadelphia's premier home cleaning and maid service. They offer convenient online booking for the busy homeowner. With professionally trained maids that are vetted and personally interviewed homeowners can get a high quality home cleaning service from trustworthy maids. Contact Maid Service Direct to schedule your home cleaning and experience what luxury service is all about. Order online today and get back your time.
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208 S Ithan St.
Philadelphia, PA 19139
(215)398-6227
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